When our customers have something to say, we listen. We believe that this is one of the most important aspects of our business. We recognize that the desires and needs of our customer base are always changing, and we want to change and adapt with them. The testimonials that are listed below are a testament to the way that we do business.
4.9 out of 5 stars
So happy with my new car! Got everything finalized in a day, got what i wanted for my trade and into the perfect car with the payment i wanted.
After losing my car in an accident, I was pressed for time when it came to replacing it. I spent over 2 weeks searching for the 'perfect' vehicle for me. Good thing I made the decision to stop in to see George one last time. He and the team worked diligently to make me happy and confident with my final decision. The overall process was stressful to the max and having the right dealer and sales team made the experience much better. Thanks again for all the hard work and comfort! See you all in afew years!... More
Dylan was very personable as was John. Krista went over the van with us very well. ALl around great experience. Friendly staff and not pushy.
We went to Allan Not Toyota dealership to look at the new 2016 Avalons. Miles Byrne met us as we parked. He showed us all the Avalons & asked if we also wanted to see the Camrys. He was thorough & wanted to be sure he gave us all the options. When we picked Avalon Limited but they didn't have it with options & color available.Tom Pseekos, the Sales manager started searching for the exact one we wanted. When there weren't any in the whole state of Ohio, he continued to keep looking until he located the exact make, model & color in West Virginia. What an awesome dealership Allan Nott is. Everyone there greeted us & congratulated us. They all knew what kind of car we were purchasing & made us feel very special.We would definately recommend this dealership to anyone looking to buy a vehicle, new or used.... More
I had my 2014 Odyssey in today for routine Service. I have been a Customer of Allan Nott continuously since 1986. Having been a customer for 28 years, I would write the same review today that I would have written after that first visit to the Dealership OUTSTANDING. They will never disappoint you. It is a true pleasure to write this.
We have bought two Odysseys from John Gould and he made both experiences easy. I would recommend Alan Nott to anyone in the market for a new vehicle. Very friendly and they go out of their way to make sure you leave happy.
My wife and I went to Allan Nott February 2, 2013 just to look but eneded up leasing a 2013 Honda Pilot. Mark Youngpeter (Our Salesman) took us out for a test drive and answered all of our questions. We test drove a Pilot at least fourty-five minutes. After getting back, we were set on getting one. Mark worked hard for us to get a good trade in value for our car and a good price for our Pilot. Bob White Sr. talked to us and kept us entertained while Mark was trying to get us taken care of through out our buying process. We had a vibration on the rear passanger side wheel after leaving their facility in a differant Pilot than we drove. We would have turned around and went right back but we were there after hours finishing up our business. Jessica Randall (Service Manager) on the Monday after ,assured us they would get it taken care of. It did take a couple of days to get the problem taken care of after first balancing the tires which helped some, then replacing the tires with another new set of which took care of our problem. Also want to Thank I think Greg is the mechanics name for staying calm with us and taking care of us and taking the time to ride with me to hear about our concerns with our vehicle. Also, a big Thanks to Jessica for getting a rental car for us to borrow and not rent in our time without our vehicle so soon. Steve Kowalski (Finance Manager) has answered all of our questions and made sure we understood what was going on before we left and a couple of calls since then. Last thing, Mark wanted to know how things were going with our vibration until we were satisfied with the end result. I can honestly say that I can not remeber anyone or any company working this hard not to only sell their products and themselves and showing it the whole time and did not show signs of misleading us at all. Thanks to all at Allan Nott... More
We really appreciated and even enjoyed doing business with all the employees we had to work with. As we did business with them they talked about being family and in the end we felt like we were apart of their family. Awesome!!!!! William
Came in to get an oil change. Staff was friendly, kept me up to date on the status of my service. In and out in no time. Thanks again.
Amazing .Very courteous and helpful. Very thorough and no pressure. They have excellent staff. All are very courteous. I sincerely thank Mr Jordan Anderson and Krista Berridge. They are outstanding. I refer with no hesitation..