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3500 Elida Road Lima, OH 45807 | Map/Hours

How Are We Doing?

When our customers have something to say, we listen. We believe that this is one of the most important aspects of our business. We recognize that the desires and needs of our customer base are always changing, and we want to change and adapt with them. The testimonials that are listed below are a testament to the way that we do business.

If you would like to do business with the dealership that our kind customers have described below, then you should give us a call or stop by. We want everyone to have an amazing customer experience, and it starts with one visit. If you have already had that visit with us, then you can always write us a testimonial for yourself. We appreciate anytime that you spend providing us with helpful feedback.

Customer Lobby
844 Reviews
4.9 out of 5 stars
Sort by: Latest review first / Highest rating first
Steve 08 Jun 2017
Service was very prompt. The waiting area was very pleasant and comfortable. The personnel were friendly. The waiting time was reasonable. We have always been impressed with the ease of access to the area where we deliver our car and how quickly someone is there to "sign" us in.
5 rate
DealerRater
JolineJoline 07 Jun 2017
The here were kind, and actually listened to what we wanted and how much we could afford. George did not try to force a sale on us, and when we wanted to return to see the vehicle again, we called him (not knowing it was his day off), and he connected us to Thomas. Thomas the manager worked with ou...r budget and schedule. He allowed us to pick up or children from school as we test drove the vehicle which helped us make a decision because we got to use the car the way we would use it just about everyday (4 carseats, 2 toddlers, 2 infants, and an adult male in the middle :/). Matthew did not try to force warranties on us, and was very personable. Avery made sure we knew how to work all the technical aspects of the vehicle and laughed at all my corny jokes. Overall, we had what seemed to be a dream team. I've car shopped before, and they made this daunting task actually pleasurable. To be honest, everyone there seemed kind and approachable. You did not get the dog eat dog vibe from anyone. If you are looking to buy a new or used car, and want great (not pushy) customer care, I would definitely recommend Allen Nott everytime. Show more
5 rate
DealerRater
Tim H. 05 Jun 2017
This is my 4th Honda from Allan Nott, and I can't imagine dealing anywhere else. They make the experience so easy and smooth... They are in it "for the customer" I would highly recommend this dealership, and particularly Jon Cox. He is a pro and makes the shopping experience a great one. Stop... in and see Jon today! Show more
5 rate
DealerRater
Brad Wilkins 05 Jun 2017
very courteous and friendly staff. When we arrived we were met by Alan Chess. From there on he took very good care of us. There was no pressure sales. Everyone answered or questions without hesitation. Since then Alan has called to see how we were getting along with the car we bought
5 rate
DealerRater
helmke,dorothy 04 Jun 2017
Recently we leased a 3rd or 4th vehicle from Allan Nott. Everyone in the dealership is always friendly, courteous, and very helpful. The service after the sale is also excellent. I would recommend this dealership!
5 rate
DealerRater
Kristy Hudson 28 May 2017
Service is very quick and the service team is very knowledgeable. I was able to get an appointment quickly and when I needed it. I can is for a regular service call and I left very pleased. My husband and I are actually looking at purchasing a 2018 Camry when they come out and I will be definitely l...ooking at Allen Nott Toyota. Kristy Hudson Show more
4 rate
DealerRater
70331657 25 May 2017
Fantastic experience - they know there stuff and great customer service - Super friendly - very clean facility - fast paperwork and knowledgeable about there products and services - overall great car buying experience
5 rate
DealerRater
diananiese 24 May 2017
Steve Dawson was a pleasure to work with on the purchase of our vehicle. He made sure we were comfortable with our decision. Thank you Steve
5 rate
DealerRater
tyrell 23 May 2017
Krista was excellent. Worked with me to show me and explain what all the new high tech things was on the car. Had car ready in less time than stated.
5 rate
DealerRater
Otto 54 21 May 2017
As usual, the Nott service team performed my service on time and to my full satisfaction. They also cleaned up my car. It was like driving a new car again!
5 rate
DealerRater
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