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Call Today! (855) 244-7510
Sales: (855) 261-7792
Parts: (855) 265-2214
Service: (855) 268-5042
3500 Elida Road Lima, OH 45807 | Map/Hours

How Are We Doing?

When our customers have something to say, we listen. We believe that this is one of the most important aspects of our business. We recognize that the desires and needs of our customer base are always changing, and we want to change and adapt with them. The testimonials that are listed below are a testament to the way that we do business.

If you would like to do business with the dealership that our kind customers have described below, then you should give us a call or stop by. We want everyone to have an amazing customer experience, and it starts with one visit. If you have already had that visit with us, then you can always write us a testimonial for yourself. We appreciate anytime that you spend providing us with helpful feedback.

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2 Reviews
4.9 out of 5 stars
Showing 2-star reviews / Show all reviews
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aggravatedcustomer 31 Mar 2013
I went to the Allan Nott Dealership to purchase a new Honda CR-V. Tom the salesperson was cordial and helpful, he let us test dive the car and explained some of the features to us, what our model options were and the availability, when we got back to the showroom and started talking price, I showed... Tom a printout that I had from Consumer Reports stating that the same make & model vehicle was available at Marysville for $2,361.00 less than the Invoice price of $24,875 - Allan Nott offered $24,259 as their selling price and held firm - I told them that I was interested in buying locally if they could approach the price of the Marysville dealer. The sales manager Adam arrived and informed me that there was no way that any dealer could sell that vehicle for that price and they were lying to draw us in. I called Marysville and confirmed the price, went back inside and informed Tom that they were serious and that I was willing to listen if they wanted to evaluate my trade in and see what the bottom line price was. My trade in was evaluated an they gave me their bottom number without revealing the price, Eric Martin, the General Manager appeared and asked what they could do to make this deal, I re-iterated my stance on the other price and asked what they were allowing for the trade, Eric revealed, in my estimation a very low number. Negotiations began to fall apart and I stood to leave and extended my hand to Eric, he told me in no uncertain terms to sit down we weren't done yet - it was OK for them to stand over me when they were talking, but not when I stood. Eric walked out obviously upset, he was beligerent, unaccomodating and rude. I went to Marysville, bought the same vehicle with 3 miles on it, for $22,514, what they agreed to with Consumer Reports and gave me $800 more for my trade than the Nott dealer and with no hassle. Show more
2 rate
DealerRater
pohlman 28 Feb 2013
Bought a 2010 certified Toyota with 25,000 miles and it is a lemon. They never disclosed it was wrecked I noticed paint over spray when waxing the car 3 months later. At least 3 body parts have been replaced or painted the head light is not aligned correctly now I noticed my windshield washer is not... working. The bracket holding the washer fluid is bent from the wreck. When I talked to the sales manager she said that is normal a lot of used cars have been in wrecks. I would not deal with them this certified program is a joke. I can't believe they would choose to put a car that's been wrecked on their lot. They did admit its was wrecked after I bought it. Show more
2 rate
DealerRater
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